Payment Policy
1. Introduction
This Payment Policy explains how payments are processed when you place an order on Avereya. It outlines payment authorisation, processing, and related procedures.
By completing a purchase, you authorise the selected payment provider to process your transaction in accordance with this policy and our Terms of Service.
2. Accepted Payment Methods
- Mastercard
- Visa
- Maestro
- Diners Club
- Discover
3. Pricing Information
All prices are displayed in the currency shown at checkout, British Pound (GBP £)
4. Payment Processing
Payments are processed securely through Shopify and third-party payment providers using encryption and secure systems. Full payment details are not stored on our servers.
5. Payment Timing
Payment is taken at the time the order is placed. If the payment cannot be authorised or is declined, the order will not be processed.
6. Security and Verification
Transactions will be reviewed for security and fraud prevention purposes. Orders will be delayed or cancelled if verification cannot be completed.
7. Customer Responsibilities
You must provide accurate and complete payment and billing information. Orders will be cancelled if the information cannot be verified.
8. Failed Payments and Chargebacks
If a payment fails, the order will not proceed. Where a payment is reversed after fulfilment, we will contact you to resolve the matter in accordance with applicable law.
9. Refunds
Approved refunds are issued to the original payment method within 7 days of approval. Processing times may vary depending on your payment provider. Further details are available in our Return and Refund Policy.
10. Data Protection
Personal data collected during payment is processed in accordance with our Privacy Policy.