Contact Us

Customer Support Information
Our customer support team is available to assist with enquiries related to orders, products, and store policies. All requests are reviewed to provide accurate and appropriate guidance.

Support Areas

  • Order confirmation and purchase verification
  • Shipping updates, delivery timelines, and tracking information
  • Product information, specifications, and usage guidance
  • Returns, exchanges, and refund support
  • Policy clarification and order-related queries
  • General enquiries, feedback, and communication

Information Required
To allow us to process your request efficiently, please include all relevant information. For order enquiries, provide your order number and the email address used at checkout. For product-related questions, include the product name or reference. For issues, include a clear description and supporting images where applicable.

Business Information
Avereya is owned and operated by Mevo Group B.V., a company registered in the Netherlands.

  • Registration Number: 99067749
  • VAT Number: NL868777791B01

Address:
Volmerlaan 5, 2288 GC Rijswijk, Netherlands

Contact Information
Need help? You can rely on us for assistance.

Customer Service Hours: Monday to Friday, 09:00-17:00 GMT

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